“They are one of the most responsive companies I have dealt with. The industry I work in needs a supplier that can be reactive to our needs – in some cases, with only 24 hours’ notice. They tick all the boxes.”

“Just a note to say how much we appreciate you getting the two cases we needed built and delivered overnight! These cases are proving to be a vast improvement over our previous packing solution. They are more robust and provide better protection than the pallet cartons we were using and being smaller, we save money on volumetric shipping – win all round!”

“The pallets supplied recently have been spot on and fully fitted my requirements…Service is the important thing for me and, so far, the team have met my every requirement …so I am pleased with the way things have developed.”

“We received the crate this morning, please accept my thanks for the turnaround on this order as you had very short notice. Please pass on my thanks to your contact, great customer service.”

“Response time is always very quick and everyone I have dealt with has displayed good knowledge with regards to crating our products. Products we receive are of a very high quality. Turnaround and delivery service is brilliant, when we have been in a pinch they have managed to help us out at very short notice.

Our account manager is very friendly and takes a genuine interest in ensuring our products are packed safely – providing us with peace of mind that they will arrive at our customers without any damages”

“Trafalgar Cases came through for us at the last minute and completed ten specifically custom-made stillages to transport various parts of a lighting feature so that we could have these craned to the top floor of a central London hotel. This would not have happened if it wasn’t for Trafalgar, and they even delivered them to us a day ahead of schedule.

Hat’s off to them”

“Having worked with Trafalgar Cases for a while now, I have found their service exceptional for the following reasons:
• They always quote on time
• If I require a crate urgently, they will always go out of their way to accommodate my request.
• Sean has helped me a few times after hours on urgent delivery matters, which was very much appreciated. ”

“The team at Trafalgar Cases has gone above and beyond to support us with new and existing customer projects. Response, production, and delivery times are both excellent and consistent. Trafalgar Cases have supported Macfarlane in delivering great-quality products and services to our customers, responding to our dynamic and fast-paced industry with the attention to detail and service levels required to achieve the best outcomes for our customers.”

“We recently had the pleasure of working with Sean Carroll on a project involving the design and delivery of custom-made boxes. Sean was incredibly accommodating throughout the entire process, offering invaluable assistance from the initial concept all the way to the realisation of the final product. His speedy responses to our requests for updates and adjustments were greatly appreciated, ensuring that our vision was perfectly executed. We couldn’t be happier with the results and highly recommend Sean for his exceptional service and dedication.”

“The Chilfen team has been exceptional! Thorough, insightful, helpful, and always happy to go above and beyond. It makes a big positive difference to our company and our customers having a supplier that we can truly depend on! A professional, friendly team who provides information and pricing in a timely manner. They come highly recommended. ”

“As a global business, we need companies that have the same high standards as us. Simon Higgs understood our portfolio of products and manufactured a solution that supported our worldwide rollout. Their attention to detail was exceptional. Quoted and delivered to our SLA’s. We had no hesitation to engage with them on our new product. Thank you to Simon and the team; they have fantastic work ethics, and I would recommend them to any other company.”

“I have been using Trafalgar Packaging now for more than 10 years. The reasons I use Trafalgar are:
1. The quality is always excellent.
2. They comply with international standards. Since I export, this is a must for my customers.
3. The customer service I receive from sales reps and the office is always excellent.”